SLOs & error budgets
Reliability targets users actually feel, with budgets that decide when to ship and when to fix.
Dashboards don't fix incidents. Budgets, alerts on symptoms, and automation do.
Most reliability problems are visibility problems. The data needed to diagnose the incident was never collected, so the postmortem is a guess.
Reliability targets users actually feel, with budgets that decide when to ship and when to fix.
Metrics, logs, and traces wired together. One query from symptom to cause.
Pages fire on what users feel, not on CPU graphs. On-call gets quieter, not noisier.
Known failures remediate themselves. Humans handle the novel ones.
Runbooks, roles, and blameless postmortems that turn each incident into prevention.
Load tested before launch days, not explained after them.
What does down mean for your product? We define SLOs against real user journeys.
Instrumentation through the stack, dashboards per service, traces across boundaries.
Alert rules tied to budgets. The pager fires less and means more.
Your team runs on-call with confidence. We stay for the first incident reviews.
Every recommendation comes from real production experience. We've designed and operated systems at the scale most teams only read about.
DevOps, SRE, platform engineering, security, and FinOps under one roof. No handoffs between vendors, no gaps between disciplines.
Our goal is to make ourselves unnecessary. Every engagement ends with documentation, runbooks, and a team that understands what it runs.
Thirty minutes with the architect who would build it. No deck, no account manager, no follow-up sequence.